May 24, 2021
Arkansas Surgical Hospital Receives State’s Only Double Five-Star Rating from CMS
NORTH LITTLE ROCK—Arkansas Surgical Hospital has earned two five-star ratings from the Centers for Medicare and Medicaid Services (CMS).
The facility was recognized with a five-star rating by both CMS’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and the Overall Hospital Quality Star Rating. Arkansas Surgical Hospital is the only hospital in the state to receive the prestigious double five-star recognition.
“For 15 years, Arkansas Surgical Hospital has made it our goal to provide exceptional care to our patients and their families,” said Brian Fowler, CEO of Arkansas Surgical Hospital. “It is an honor for the staff at our hospital to be nationally recognized for its hard work.”
CMS developed the two rating systems to help consumers decide where to receive quality, first-class care. The HCAHPS rating is based on results from patient experience surveys sent to recently discharged patients. The Overall Hospital Quality Star Rating combines patient survey data with clinical outcomes. It measures how well the hospital performs in different areas of quality, such as readmission rates and safety of care.
Among the responses received from patients in the HCAHPS survey, Arkansas Surgical Hospital received ratings of 15 points or more above national and state averages in the following categories:
- Patients who gave their hospital a rating of 9 or 10 on a scale of 0 (lowest) to 10 (highest)
- Patients who reported that the area around their room was “Always” quiet at night
- Patients who reported that YES, they would definitely recommend the hospital
For more details, visit Arkansas Surgical Hospital’s Medicare.gov profile.
About Arkansas Surgical Hospital: Arkansas Surgical Hospital was founded by orthopedic and spine surgeons who were searching for a way to provide a better overall experience for their patients. As a physician-owned hospital, the surgeons are the decision-makers. This allows them to control their patients’ care at a greater level. Arkansas Surgical Hospital prides itself on its disciplined focus on safety and a total commitment to the care and comfort of patients and their families, resulting in excellent surgical outcomes.