Arkansas Surgical Hospital Receives 2020 Press Ganey Guardian of Excellence Award® for Patient Experience

NORTH LITTLE ROCKFor the second year in a row, Arkansas Surgical Hospital has been awarded the Press Ganey Guardian of Excellence Award® for Patient Experience.

The nationally-recognized award honors top-performing healthcare organizations that have achieved the 95th percentile or above for each reporting period of the award year for patient experience.  Presented annually, the award names clients who consistently sustained performance in the top 5% of all Press Ganey clients during the course of one year.

“The caregivers and staff of Arkansas Surgical Hospital touch the lives of patients and their families in profound ways, and we are honored to recognize their extraordinary work,” said Patrick T. Ryan, Chairman and Chief Executive Officer of Press Ganey.  “Their ongoing focus on excellence in patient experience is particularly crucial as the COVID-19 pandemic continues.  Press Ganey is proud to partner with Arkansas Surgical Hospital in this noble work and we congratulate them for this tremendous achievement.”

“The Guardian of Excellence Award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care,” said Brian Fowler, CEO of Arkansas Surgical Hospital.  “As we continue to navigate this health crisis, we remain committed to listening to our patients and staff in an effort to provide exceptional care to the residents of Arkansas and surrounding states.”

About Arkansas Surgical Hospital: Arkansas Surgical Hospital was founded by orthopedic and spine surgeons who were searching for a way to provide a better overall experience for their patients.  As a physician-owned hospital, the surgeons are the decision-makers.  This allows them to control their patients’ care at a greater level.  Arkansas Surgical Hospital prides itself on its disciplined focus on safety and a total commitment to the care and comfort of patients and their families, resulting in excellent surgical outcomes.

About Press Ganey: Press Ganey pioneered the health care performance improvement movement more than 35 years ago.  Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey.  Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement.  The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Arkansas Surgical Hospital Opens Specialty Clinic to Serve Hot Springs Area

HOT SPRINGS VILLAGE – In an effort to continue to meet the healthcare needs of Arkansas residents, physician-owned Arkansas Surgical Hospital announced it will open another Arkansas Surgical Hospital Specialty Clinic location in October 2020.

The new clinic, located at 122 Cordoba Center Drive in Hot Springs Village, closely follows the opening of the first Arkansas Surgical Hospital Specialty Clinic in Russellville.

The specialty clinics were founded to provide patients with access to specialists in one convenient place.  Professionals from Bowen Hefley Orthopedics, Martin Orthopedics, and Neurological Surgery Associates can be seen on a frequent and rotating basis, saving time and eliminating the cost of travel that may have prevented patients from receiving care previously.

“Our new clinics allow more patients to access specialty care in locations that are convenient for them,” said Brian Fowler, CEO of Arkansas Surgical Hospital.  “Now, residents of Arkansas’s smaller cities can more easily seek care for joint pain, back pain, and nerve disorders from some of the region’s most trusted healthcare experts.”

To learn more about Arkansas Surgical Hospital Specialty Clinic, call (501) 918-0814.

About Arkansas Surgical Hospital: Arkansas Surgical Hospital was founded by orthopedic and spine surgeons who were searching for a way to provide a better overall experience for their patients.  As a physician-owned hospital, the surgeons are the decision-makers.  This allows them to control their patients’ care at a greater level.  Arkansas Surgical Hospital prides itself on its disciplined focus on safety and a total commitment to the care and comfort of patients and their families, resulting in excellent surgical outcomes.

Arkansas Surgical Hospital Opens Specialty Clinic to Serve River Valley Area

RUSSELLVILLE – In an effort to continue to meet the healthcare needs of Arkansas residents, physician-owned Arkansas Surgical Hospital recently opened Arkansas Surgical Hospital Specialty Clinic.

The clinic, located at 3127 West 2nd Court in Russellville, was founded to provide patients with access to specialists in one convenient place.

“Arkansas Surgical Hospital Specialty Clinic brings together experts from some of the most trusted healthcare names in the region,” said Brian Fowler, CEO of Arkansas Surgical Hospital.  “Now, River Valley residents can access care for joint pain, back pain, nerve disorders, and allergy-related issues in one convenient location.”

Professionals from Bowen Hefley Orthopedics, Little Rock Neurosurgery, Martin Orthopedics, and Pinnacle Allergy Clinic can be seen locally on a frequent and rotating basis, saving time and eliminating the cost of travel.

To learn more about Arkansas Surgical Hospital Specialty Clinic, call (479) 322-3184.

About Arkansas Surgical Hospital: Arkansas Surgical Hospital was founded by orthopedic and spine surgeons who were searching for a way to provide a better overall experience for their patients.  As a physician-owned hospital, the surgeons make the decisions that make the greatest impact on their patients.  Arkansas Surgical Hospital prides itself on its disciplined focus on safety and a total commitment to the care and comfort of patients and their families, resulting in excellent surgical outcomes.

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